How it works
What a check proves.
That the person in the driver’s seat is the person the car is registered to, at the moment you asked. That is a narrow claim, and it is narrow on purpose: it is the one thing that can be shown in thirty seconds at a window, and it is the thing that was missing when people were hurt.
Documents
Before a driver appears on Veriride, a person has read their licence, their PDP and the car’s papers. Passengers never see those documents, only that they were checked, and when.
The photo
Taken at the window, not pulled from a profile. It goes to the person who asked, for that ride, and is deleted when the ride ends. A hash stays behind so the record can say a photo was taken and matched, without the photo existing any more. Nobody builds a database of faces out of a safety app.
The record
Time, plate, both names, and what actually happened, including “no answer” and “they refused”, because those are the ones worth having later. It says Driver verified when one of you showed a face and Both verified when you both did. It never says more than happened.
A car we do not know
Most plates are not on Veriride yet. When yours is not, you can keep a photo of the car instead. Nobody has checked that driver, and the app will not pretend otherwise. No tick, nothing that looks like a check. The photo is not someone else’s face, so it is not deleted when the ride ends: it is yours. Only you can see it, the driver never does, we do not use it for anything, and you can delete it whenever you like. If you press Emergency or say your safe word during that ride, it goes to the people you chose to be told, which is what it was for.
What we do not claim
Not that a driver is safe. We have seen their papers, not their intentions. Not that a passenger is who they say, unless they showed us. And not that we can verify anybody who is not here: if somebody will not identify themselves, the app says exactly that rather than inventing a tick.